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Terms Conditions That Govern Your live22plus Account

Before you open an account or make any transaction, these terms set out exactly what we expect from you and what you can expect from us.

Account Eligibility RulesTouch 'n Go eWallet, Boost & GrabPay TermsWithdrawal & Deposit ConditionsAccount Suspension GroundsJurisdiction & Access

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HOW WE HANDLE ACCOUNTS

Account Security, Data & Your Rights Under These Terms

These terms carry weight only if we hold our side of the agreement. Here is how we approach the areas that matter most to your account: data handling, security, retention and your right to request changes. Players in Ipoh and elsewhere in Malaysia are covered by the same account standards, applied consistently across the platform.

Data Handling

We collect only the data needed to operate your account and process payments via your chosen e-wallet. We do not sell your personal information to third parties or use it for unrelated marketing.

Account Security

Your account is protected by a password you set and, where enabled, an OTP sent to your registered mobile number. Never share your login credentials — we will never ask for your password via chat.

Data Retention

We retain your account and transaction records for as long as your account remains active and for a reasonable period after closure, in line with standard financial record-keeping practice.

Requesting Changes

To update your registered details — name, contact number, or linked e-wallet — submit a request through live chat or email with a valid ID. Changes take effect after verification is complete.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause is unclear or you want to raise a concern about how these terms apply to your account, our support team can walk you through it. You can reach us through live chat, email, or our contact form — all available directly from your account dashboard after you log in.

What These Terms Actually Cover

live22plus Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms form the full agreement between you and live22plus the moment you create an account. By continuing to use the platform — including placing any wager, making any deposit via Touch 'n Go eWallet, Boost, or GrabPay, or accessing live casino tables and slot rooms

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— you confirm you have read and accepted these conditions. Access is available only where permitted by local law in your region; if local law does not permit it, you are not eligible to hold an account. We may update these terms at any time. When
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we do, the revised version takes effect as soon as it is posted. It is your responsibility to check this page for changes. Continued use of the platform after an update means you accept the revised terms. Your account is personal and non-transferable — you may
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not allow another person to access it, share credentials, or operate it on your behalf. Any breach of this rule may result in account suspension and forfeiture of pending transactions. Payment methods accepted under these terms include local e-wallet rails; each has its own clearance conditions
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which we detail in the payment section of your account dashboard.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These are the questions we hear most often when someone reads through the terms for the first time. If yours is not here, contact our support team via live chat from your account dashboard.

These terms apply to every person who creates an account on live22plus and uses the platform, including making deposits via Touch 'n Go eWallet, Boost, or GrabPay, or accessing any game or sportsbook market.

We can update these terms at any time. The revised version is posted on this page and takes effect immediately. We encourage you to check this page periodically so you are always aware of the current conditions.

A breach — such as sharing your account, using another person's payment method, or attempting to manipulate platform mechanics — may result in suspension, permanent closure, or forfeiture of any pending withdrawal.

Access depends on local law in your region. Where local law permits, you may open and operate an account. If your region does not permit it, these terms do not extend eligibility to you.

Submit a closure or data request via our live chat or email support. Include your account username and the nature of your request. We aim to process it after verifying your identity through our standard account check.

Each e-wallet has its own clearance timeline and transaction limits set by the wallet provider. The conditions specific to each method are shown in the payment section of your account dashboard before you confirm a transaction.

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